A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. Today, the terms "cloud service provider" and "managed service provider" are sometimes used as synonyms when the provider's service is supported by a service level agreement (SLA) and is delivered over the internet. This means your whole network can be monitored and maintained for a fixed cost rather than paying for break fix situations which can run up costs quickly.
Our network engineers are Cloud architects that are responsible for communicating with vendors to negotiate third-party contracts for hardware, software and other cloud technologies. We are responsible for managing the cloud computing architecture in an organization, especially as cloud technologies grow increasingly complex. Cloud computing architecture encompasses everything involved with cloud computing, including the front-end platforms, servers, storage, delivery and networks required to manage cloud storage. It’s a constantly evolving field, and the job requires someone who can stay on top of the latest trends and technologies.
Read about what our clients are saying about PCServ Consulting, MSP in and around Palatine IL.
In per-device pricing (a la carte), we charge the customer a flat fee for each device under management. In per-user pricing, meanwhile, we charge a flat fee for each user, accommodating users who use multiple devices. In all-inclusive pricing, also referred to as the all-you-can-eat model, we charge a flat fee for all the IT infrastructure support and management services the MSP plans to offer.
The MSP subscription model provides customers of all sizes the advantage of predictable IT support costs. And because MSPs take a proactive approach, they may be able to prevent IT problems from occurring and, therefore, from disrupting business operations.